How the Connector Synchronizes Activity and Related Data from Siebel CRM to Oracle Real-Time Scheduler

This chapter describes how the connector synchronizes the status of a shift, break, period of unavailability (POU), or activity from Siebel CRM to Oracle Real-Time Scheduler. It includes the following topics:

• Overview of How the Connector Synchronizes a Status from Siebel CRM to Oracle Real-Time Scheduler

• Integration Flows That Synchronize a Status from Siebel CRM to Oracle Real-Time Scheduler

• Web Services That Synchronize a Status from Siebel CRM to Oracle Real-Time Scheduler