Configuring Oracle Customer Hub (UCM) Auto Merge and Manual Review Threshold Values
Configure Oracle Customer Hub (UCM) auto merge and manual review threshold functionality by configuring user properties for the UCM Data Quality Manager business service.
The auto threshold value determines which incoming records are merged into existing matching best version records. The manual threshold determines the value (between auto merge and manual review value) at which incoming records are shown to administrators in the Data Management screens for review. For information on manually reviewing records in the Data Management screen, see the following:
Managing Duplicate Records from External Systems with Suspect Match
Managing Duplicate Records from External Systems with Link and Update
For information on configuring business service user properties using Siebel Tools, see Integration Platform Technologies: Siebel Enterprise Application Integration. For background information on UCM Data Quality Manager business service, see UCM Data Quality Manager.
Use the following task to configure thresholds for auto merge and manual review.
To configure auto merge and manual review thresholds
Configure the following user properties for the UCM Data Quality Manager business service.
| User Property | Value |
|---|---|
Account Auto Threshold |
90 |
Account Manual Threshold |
70 |
Contact Auto Threshold |
90 |
Contact Manual Threshold |
70 |