Configuring Duplicate-Resolution Functionality

The following topics describe how to configure duplicate-resolution functionality for Oracle Customer Hub (UCM):

• Configuring Oracle Customer Hub (UCM) Auto Merge and Manual Review Threshold Values

• About Suspect Matching

• Scenario for Creating a New Record with Suspect Matching

• Configuring Suspect Match

• Suspect Match Object Additions

• Enabling the Link and Update Feature

• Scenario for Using Account and Contact Merge and Unmerge

• Configuring Merge Request

• About Guided Merge for Oracle Customer Hub (UCM)

• Scenario for Using Guided Merge

• Configuring Guided Merge

• Additions and Enhancements for Account and Contact Merge and Unmerge Object

• Managing Duplicate Records from External Systems with Suspect Match

• Managing Duplicate Records from External Systems with Link and Update

• About Merge and Unmerge

• Merging Duplicate Records in Oracle Customer Hub(UCM)

• Duplicate Resolution of Suspects Within Existing Duplicates View in B2C Deployment

• Unmerging Previously Merged Records in Oracle Customer Hub (UCM)