Configuring Survivorship to Use An External Rules Engine

You can configure survivorship to use an external rules engine for rules evaluation.

To configure survivorship to use an external rules engine

  1. Navigate to Administration - Universal Customer Master, then Survivorship Rules.

    This view enables you to configure the rules engine for survivorship evaluation at two levels: default criteria or attribute group comparison rules.

  2. In the Default Criteria field, select External.

  3. In the Business Service Name field, choose the business service name for the external rules engine from the list.

  4. In the Business Service Method field, choose the business service method name for the external rules engine.

Administering Survivorship for Oracle Customer Hub (UCM)

Parameter Value

DeDuplication Data Type

EDQ or ISS

UCM Data Management Match Flag

TRUE

System Preference Value

Enable CDM EM 1

Account

Enable CDM EM 2

Contact

Enable CDM Match 1

Account

Enable CDM Match 2

Contact

Parameter Value

DeDuplication Data Type

EDQ or ISS

DeDuplication Enable Flag

TRUE

Name Value

Enable Deduplication

Yes

Key Type

Standard

Match Threshold

90

Search Type

Typical

The following topics detail survivorship administration tasks for Oracle Customer Hub (UCM):