Adding a Workflow Process Connector

You use Workflow Process connectors to define the flow or path of the Workflow Process. To define the properties of connector in a Workflow Process, you use the Properties pane in the Process Designer.

To add a Workflow Process connector

1. Go to the Workflow Processes list and locate and select the Workflow Process you want to modify.

2. Define the flow or path of the Workflow Process by adding connectors as follows:

   • (Siebel Tools) Select Connector from the palette, then drag and drop it on the canvas. Select the Connector on the canvas and attach it (or one end of it) to a step, then move the other end of the Connector to connect to the next step in the flow.

   • (Web Tools) Use the mouse to draw a connector line from the connector node on one step to the connector node on another step.

3. Select the connector you added in the previous step and in the Properties pane:

   1. Enter or modify the connector name as required.

      The connector name must be unique in the Workflow Process. If it is not unique, then you cannot save the Workflow Process.

   2. Set the Type property.

      In most situations, this value is Condition (if defining a decision condition on the connector) or Default (if using this connector as an exit route). You can set other values as required. For more information about connector properties, see the topic about the Connector object type in Siebel Object Types Reference.

      If you define multiple branches on a step, then see Adding Multiple Branches to a Single Workflow Process Step for caution information.

   3. Enter comments.

4. Repeat steps 2 and 3 until every step in the Workflow Process is connected and defined correctly.

A connector that emanates from some step types can provide conditional logic for the Workflow Process. For more information, see Adding a Branch Connector.

For an example showing how to define a runtime event on a connector, see Starting a Workflow Process from a Runtime Event.