Administering Workflow Process Instances

The Workflow Instance Admin view displays Workflow Processes that have persistence set and that are in a run state, wait state, or an error state. If a Workflow Process contains a wait step, or if the Auto Persist property of a Workflow Process contains a check mark, then Siebel CRM sets persistence for a 7.0 Workflow Process.

To administer Workflow Process instances

1. Navigate to the Administration - Business Process screen, then the Workflow Instance Admin view.

2. In the All Workflow Process Instances list, query the Process Name field for the Workflow Process you want.

3. In the Related Instances section, administer (stop, start, and resume) the Workflow Process instances as required. For more information, see the following topics:

   • Stopping a Workflow Process Instance

   • Manually Recovering a Workflow Process Instance

4. Modify the process properties for a selected Workflow Process instance as required:

   • In the Related Instances section, select the Workflow Process instance that you want.

   • In the Process Properties section, change the Process Properties values as required.

     You should change the value of these process properties before you resume a Workflow Process instance that is in a wait or an error state.