Stopping a Workflow Process Instance
If persistence is defined for a Workflow Process, then you can stop an instance of that Workflow Process. Siebel CRM removes the instance after it stops. Stopping an instance is different from purging an instance. For more information, see Removing a Workflow Process Instance from Workflow Instance Monitor.
Caution: Siebel CRM cannot resume a stopped instance of a Workflow Process.
To stop a Workflow Process instance
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Navigate to the Administration - Business Process screen, and then the Workflow Instance Admin view.
In the All Workflow Process Instances list, query the Process Name field for the Workflow Process you want to stop.
In the Related Instances list, select the instance you want to stop.
Click the Related Instances Menu (the cogwheel icon) and select Stop Instance.