Changing the Active Row in a Workflow Process Step

You can add a step that changes the active row.

To change the active row in a Workflow Process step

  1. Add a Siebel operation or business service step that performs an operation that causes Siebel CRM to change the active row.

    For more information, see Adding Workflow Process Steps.

  2. Update the value of the Object Id process property to the new value of the active Row Id that resides in the output argument of the Workflow Process step you added.

    After a Workflow Process step finishes and Siebel Workflow evaluates the output arguments, it makes sure the Object Id matches the active row. The Object Id property in this step must include the change to the active row.