Configuring Runtime Events

A Workflow Process uses runtime events to do the following:

• Allow real time monitoring of events

• Minimizes scripting and calling for a Workflow Policy

A Workflow Process uses the following types of events:

• Application event

• Business component event

• Applet event

A runtime event allows Siebel CRM to reply in real time to a user interaction. To start or resume a Workflow Process, you define a runtime event on a connector that emanates from a start step, wait step, or user interact step. To define a runtime event, you use the following properties of the WF Step Branch:

• Event Object Type

• Event Object

• Event

• Sub Event

• Event Cancel Flag

For more information, see Starting a Workflow Process, and Siebel Personalization Administration Guide.