Configuring a Decision Condition

To define conditional logic in a Workflow Process, you define conditions and values that determine the path that the Workflow Process pursues. For example, you can define a decision condition that uses the value of a priority field:

  • If the priority is equal to high, then the Workflow Process pursues a branch that includes a step that sends an email to a vice president.

  • If the priority is equal to medium, then the Workflow Process sends an email to an engineer.

A connector that emanates from the following step types can provide conditional logic for the Workflow Process: start step, decision step, wait step, or user interact step. For more information, see Adding a Branch Connector.