Interactive Workflow Process in a UI Context

An interactive Workflow Process can run only in a user session context. It cannot run in the Workflow Process Manager server component. It cannot run in a server component that does not include a user session context, such as the Enterprise Application Integration (EAI) Object Manager server component. To run in a user session context means the Workflow Process must run in an Application Object Manager that contains a user session context, such as one of the following Siebel CRM applications:

• Siebel Call Center

• Siebel Service

• Siebel eSales

• Siebel Service Portal

These applications support view navigation, view display, and so on, which is necessary when using an interactive Workflow Process because they display views through the user interact step and they require interaction with a user who clicks buttons and links.