Workflow Policy Program

A Workflow Policy program is a predefined program that provides arguments for a Workflow Policy action. It identifies the action that Siebel CRM runs if the Workflow Policy conditions are met. A Workflow Process can run the action that a Workflow Policy program defines.

You can use a Workflow Policy program in multiple actions and you can use actions in multiple Workflow Policies.

An example of a Workflow Policy program includes Send Message (sends an email to one or more recipients) and Generic Request Server (sends a server request to the server). For more information about the different types of Workflow Policy programs, see Types of Predefined Workflow Policy Programs.

For more information about Workflow Policy programs and argument object types, see Siebel Object Types Reference.