Creating a Keyboard Shortcut

This topic describes how to create a keyboard shortcut.

To create a keyboard shortcut

  1. In Siebel Tools, display the Command object type and all child objects of the Command object type.

    For more information, see Displaying Object Types You Use to Configure Siebel CRM.

  2. Make sure the command that you require for the shortcut exists.

    If the command does not exist, then you must add it. For more information, see Creating a Command Object.

  3. Make sure the command is included as part of the active menu hierarchy at the application or the applet level for the application contexts where the shortcut is active.

  4. In the Object Explorer, click Command.

  5. In the Commands list, locate the command you must modify.

  6. In the Object Explorer, expand the Command tree, and then click Accelerator.

  7. In the Accelerators list, add a new record using values from the following table.

    Property Description

    Name

    Enter a name that describes the action that the shortcut performs.

    Key Sequence

    Enter the key sequence. For example, Ctrl+Shift+O.

    Display Name

    Enter the display name.

    Browser Platform

    Choose one of the following values:

    • Extended. For extended mode only.

    • Basic. For basic mode only.

    • All. For Extended and Basic modes.

  8. Compile and test your modifications.

    For more information, see Using Siebel Tools.