1. Desktop Integration Siebel Agent Guide
  2. Desktop Integration Siebel Agent Overview

Desktop Integration Siebel Agent Overview

Siebel CRM depends on Java applets to support key desktop integration features. However, browser support for the Netscape PlugIn Application Programming Interface (NPAPI) was discontinued because of performance and security issues. The Desktop Integration Siebel Integration (DISA) replaces NPAPI in Siebel CRM. This chapter includes the following topics: