Enhancing DISA Security

DISA, with enhanced security, now communicates only to Siebel Open UI with a trust method between the DISA executable and Siebel Open UI instead of server communication. DISA works with all authentication types used by Siebel Open UI.

DISA Communication Process

DISA communicates with Siebel Open UI as follows:

1. Siebel Open UI accesses DISA over localhost using a WebSocket port.

2. DISA checks the Siebel Open UI origin (proxy/Application Interface name) with the list of servers in the allowlist in the DISA configuration file as part of the authentication cycle.

3. On successful authentication, Siebel Open UI calls DISA. DISA rejects the request if the allowlist does not have the Siebel Open UI server details.

Configuring DISA with MS Outlook Integration

To implement the security enhancement solution using DISA with MS Outlook Integration, apply the following steps.

Note: If DISA is not used with MS Outlook Integration, apply only step 2.

1. Update browser settings to save the downloadable file to a specific location. By default, the location will be set to

   c:\Users\<USER NAME>Downloads

   • For Google Chrome:

     1. Navigate to Chrome Settings and click Advanced to view advanced settings.

     2. Navigate to the Downloads section and set the required download location.

     3. Disable the Ask where to save each file before downloading option by using the toggle switch.

   • For Mozilla Firefox:

     1. Click Open menu in the browser toolbar and click Options.

     2. Navigate to the Files and Applications section.

     3. Select the Save files to option and set the required location.

     Note: While downloading any file for the first time, browser will display a pop-up window where you must select the Save File option.

   • For Microsoft Internet Explorer:

     1. Click Settings and more in the browser toolbar and then click Settings.

     2. Navigate to the Downloads section and set the required download location.

     Note: While downloading any file, browser will display a pop-up window where you must select the Save File option.

2. Update the DISA configuration properties file.

   • Add the filedownloadpath parameter to the config.properties file in DISA.

   • Specify the required location as the value for the filedownloadpath parameter. For example: filedownloadpath=C:\\Users\\TESTUSER\\Downloads\\.

   Note: The download path specified in the previous step should be same as the location specified in the browser settings.