Viewing Substitute Information for a Part

Complete the following procedure to view the substitute information for a part.

To view the substitute information for a part

  1. On the home page, tap an activity icon on the calendar and then tap Info to drill down on the detail information for the selected activity.

  2. All details for the activity appear in the main pane. For more information about the home page, see Using the Home Page for Siebel Field Service.

  3. Tap the down arrow next to Parts & Tools to expand and show the parts and tools associated with the activity, and then select a part.

  4. Tap Substitutes to expand and show the substitute availability information for the selected part.