Activating Workflows for Order to Cash

The administrator must activate the workflows used by order to cash.

This task is a step in Process of Integrating Order to Cash.

To activate workflows for order to cash

1. Revise and activate workflows.

   1. Revise the following workflows, changing the Process Property UTCCanonical from its default value of Y to N:

      • CMU Credit Alert Status Sync

      • CMU SIA Submit Adjustment Request to External

      • SISOMBillingSubmitOrderWebService

      • SWI Account Update Workflow

      • SWI Billing Profile Update Workflow

      • SWI Contact Update Workflow

      • SWI Address Update Workflow

      • SWI Cancel Sales Order_O2C

      • SWI External Account Request Sync Process

      • SWI External Contact Request Sync Process

      • SWI Special Rating - Synchronize Process

      • SWIAdjustmentStatusUpdate

      • SWIOrderUpsert

      • SWIOrderUpsert_O2C

      • SWIOrderUpsertSubProcess

      • SWIQuoteUpsert

      • SWISendATPCheck

      • SWISendATPCheckLine

      • SWISendCalculateShippingCharge

      • SWISendCreditCheck

      • SWISendOrder

      • SWISendPaymentAuthorization

      • SWISendQuote

   2. Publish and then activate these workflows.

   3. Check the status of these workflows, and if it is In Progress, then make it complete by deploying the Workflow.

2. Activate the following workflows:

   • Submit Quote ASI

   • Submit Order ASI

   • SWI Initial Load Non CP Order Release

   • SWI External Product Sync Workflow

   • SWI Configurator Load

   • SWI Account Update Workflow

   • Oracle Verify Item (Quote)

   • Oracle Verify Item (Order)

   • Oracle Verify Header (Quote)

   • Oracle Verify Header (Order)

   • Oracle Verify Complex Product All (Quote)

   • Oracle Verify Complex Product All (Order)

   • Oracle Configurator Load

   • CZ Return

   • CZ PSP Interface

   • Account - New Order

   • SWIReviseOrderValidation