Checking Availability to Promise with Distributed Order Orchestration

Availability to promise (ATP) enables you to check whether items that a customer requests are available in inventory.

Before you can use ATP, you must use distributed order orchestration to integrate the Siebel application with the inventory management application. For more information, see Integrating Distributed Order Orchestration.

To check availability to promise

1. Navigate to the Quote screen, then the List view, or navigate to the Sales Order screen, then the List view.

2. Click the Quote Number or Order Number link of the Quote or Order record that you want.

3. Click the Shipping view tab and then the Fulfillment view tab.

   The Fulfillment view contains a list of products with the quantity available for each.

4. Check availability to promise:

   1. Select the record for the product that you want.

   2. In the Quantity field, enter the quantity of the product that you want.

   3. Click Inquire.

      A message appears telling you whether the product is available to promise.