1. Order Management Guide
  2. Checking the Status of RMA Return Orders

Checking the Status of RMA Return Orders

Distributed order orchestration updates the status field of the RMA order asynchronously after the product is received and the receipt is entered in the application that is integrated with the Siebel application.

To check the status of RMA Return Orders

  1. Navigate to the Orders screen.

  2. Find the order you want, and look at the value in the Status field.