Slow-Running Queries
If you diagnose the root cause of the Transaction Router performance issue to be slow-running queries, then consult your database administrator to determine the following:
All indexes are present and valid on the tables involved in the poor-performing queries. To determine if all indexes are valid and present, see Siebel Data Model Reference on My Oracle Support (Article ID 2285310.1).
Check whether the tables and indexes involved in the poor-performing queries require defragmentation.