Process of Creating Product Offers

In addition to the tasks for defining product offers in this process, you must create the Web site and possibly other channels that present the offer to customers, and you must integrate them with the Siebel application.

To define a product offer, perform the following tasks:

• Creating Product Offers

• Creating Responses for Product Offers

• Creating Actions for Responses to Product Offers

• Creating Eligibility and Compatibility Rules for Product Offers

• Creating Product Offer Recommendations

• Creating Translations for Product Offer Messages

• Releasing Product Offers