DVM That Updates or Inserts an Employee Record

DVM	Description
SBL_ORS_Parameter_Definition.dvm	This integration uses the following DVM parameters: ORS-Default Service Area with Srv Regn ORS-Relative Rank of DEFAULT Expertise
SBL_Expertise_Code_Definition.dvm	This integration uses this DVM to get the expertise level for corresponding expertise code from Siebel CRM.

DVM

Description

SBL_ORS_Parameter_Definition.dvm

This integration uses the following DVM parameters:

SBL_Expertise_Code_Definition.dvm

This integration uses this DVM to get the expertise level for corresponding expertise code from Siebel CRM.