Logging Messages as a Siebel Activity

After you send the mail merge to the contacts in the data source, you might want to log an activity record in your Siebel database to record the activity.

This task is a step in Process of Using Word Web Service to Perform a Mail Merge.

To log messages as a Siebel activity

1. Open the Word document to which you added a data source in Getting the Data for a Mail Merge from the Siebel Database.

2. Click Log as Siebel Activity.

3. In the Log as Siebel Activity dialog box, complete the fields in the following table.

   Field	Maps to Siebel Activity Field
   Date	Start Date
   Description	Comments
   Priority	Priority
   Status	Status
   Subject	Description
   Type	Type

4. Click Save.

   An activity record for the communication event is created in the Siebel database for each recipient or contact. The record contains the message to the recipient or contact, with the merged fields relevant to the recipient or contact.