Synchronizing Phone Number Data with an External System

End users create or modify a phone number in Siebel Communications, and the phone number is synchronized with one or more back-office systems using the CUT Send Phone Number Data workflow process. The workflow process used to perform this scenario is CUT Receive Phone Number Data Workflow.

Note: This process describes the exchange of phone number data. It is assumed that the phone number data are stored as Assets in the Siebel database. This process can be applied to any Asset data.