Attributes of Class Administration

Before proceeding with the procedures in this topic, review this background information about the attributes of class administration.

In general, Siebel applications have the following two categories of List of Values (LOVs):

  • One type is used for setting up Dynamic Attributes, described as part of the procedures in this topic.

  • One type is used elsewhere in the application, including in the Price Comparison SmartScript.

Therefore, if you follow the procedure in this topic to set up a dynamic attribute in Class Administration for use in Price Comparison, then you might want to do the following:

  • Associate a List of Values to each dynamic attribute.

  • Make the LOVs represent the possible answers to a corresponding question about customer's billing details in the Price Comparison SmartScript.

Because of the different categories of LOVs in Siebel applications, you must set up two different LOV types with the same set of values. The first one you set up in Class Administration, while the other one you set up in the regular LOV administration. For more information, see Siebel Applications Administration Guide.

Siebel Energy is set up with the LOV types and values for two dynamic attributes: Meter Type and Payment Method. The corresponding LOV types used in the Price Comparison SmartScript are UT_METER_TYPE and PAYMENT_METHOD.

In addition, for Region and Usage Type, you do not have to set up the regular LOVs because Region does not use LOVs (it uses a special BusComp to hold the possible values), and Usage Type does not appear in the SmartScript questions at all.