Siebel Energy Customer Mapping to Oracle Utilities Customer Care and Billing

This topic describes the Customer Data Management process integration that synchronizes customer information between Siebel Energy and Oracle Utilities Customer Care and Billing. This topic includes the following information:

• About Managing Integrated Customers

• Sequence for Creating Integrated Customers

• Sequence for Updating Integrated Customers

• Customer Data Mapping from Oracle Utilities Customer Care and Billing to Siebel Energy