Defining Loyalty Member Phases
The Member Phase picklist is used for specifying phases of member types. Typical values are Gold - Phase 1, Gold - Phase 2, Platinum - Phase 1, and Platinum - Phase 2.
To define Loyalty phases
Navigate to the Administration - Data screen, List of Values view.
Query for the Type LOY_MEM_PHASE.
Edit the records of this type so there is one record with each of the display values that you want for member phases.
Click Clear Cache.
Note: New values do not go into effect unless you click Clear Cache.