Defining Loyalty Member Statuses
The Member Status picklist is used for creating user defined member statuses that can be used to apply member restrictions. For example, you could create a new status, “Expired-in grace period", and use this status to restrict a member from redeeming points.
To define member statuses
Navigate to the Administration - Data screen, List of Values view.
Query for the Type LOY_MEMBER_STATUS.
Edit the records of this type so there is one record with each of the display values that you want for member statuses.
Click Clear Cache.
Note: Add a link to Restricting based on status at the program level. New values do not go into effect unless you click Clear Cache.