Reviewing Performance Impact of Activity Creation

For each email work item, an activity record is created in the S_EVT_ACT table and related tables.

Attachments to such activity records, for inbound and outbound messages, are stored in the Siebel File System.

As you plan your deployment, you must consider how such records are created and managed, review the indexing and layout of applicable database tables, and review the performance impact of generating activity records.

In addition, you must consider the resource requirements for the Siebel File System for storing activity attachments.

The FSMSrvr server component generally runs on the same Siebel Server computers where you are running CommInboundRcvr and CommOutboundMgr.

Note: Because of the frequency by which Siebel Email Response processing writes to the Siebel File System, the disk must be defragmented regularly.

For more information about activity attachments stored for inbound email, see Siebel Email Administration Guide.