Process of Configuring Applications

This process consists of tasks that administrators typically perform when configuring applications. Your agency might follow a different process according to its business requirements.

To configure applications, administrators perform the following tasks:

• Configuring Citizen Access to Cases for Applications

• Setting Up a Siebel Audit Trail for Submitted Applications

• Configuring Contact Matching

• Setting Up Verification Templates

This process is a step in Roadmap for Administering Benefits Cases.