1. CRM Integration to Oracle FLEXCUBE Universal Banking Implementation Guide
  2. Offer Data Integration

Offer Data Integration

Siebel CRM is the master for offer data. The following illustrates the flow of offer data during the data integration process. The data integration method used is online synchronization.

As shown in this flow, Oracle FLEXCUBE Universal Banking issues queries to retrieve offer data stored in Siebel CRM for customers.

Offer Data Flow During Data Integration Process. This image is described in surrounding text.

For additional information on the marketing offer integration objects, see QueryMarketingOfferEBM.

The following integration point uses offer data: Inquiries from Oracle FLEXCUBE Universal Banking.