Business Service User Properties

The business service user properties specify the adapter business service to call, the configuration object to use, the vendor integration objects to use, and the text of the error messages. The active business service user properties are shown in the following table.

Business Service User Property Value

Create Order on Web

1, 18, 19, 20, 21

These response codes will not return an error. Administrators should query for orders with these message types and investigate them manually. For more information, see Administering Siebel eSales

CyberSourceICS2:Adapter Business Service

CyberSource Adapter Service

CyberSourceICS2:AuthCharge Object (Vendor Input)

CreditCard - Authorization (CyberSource Input)

CyberSourceICS2:AuthCharge Object (Vendor Output)

CreditCard - AuthCharge (CyberSource Output)

CyberSourceICS2:Authorization Object (Vendor Input)

CreditCard - Authorization (CyberSource Input)

CyberSourceICS2:Authorization Object (Vendor Output)

CreditCard - Authorization (CyberSource Output)

CyberSourceICS2:Charge Object (Vendor Input)

CreditCard - Charge (CyberSource Input)

CyberSourceICS2:Charge Object (Vendor Output)

CreditCard - Charge (CyberSource Output)

CyberSourceICS2:Configuration Object

CreditCard - Configuration (CyberSource)

CyberSourceICS2:Refund Object (Vendor Input)

CreditCard - Refund (CyberSource Input)

CyberSourceICS2:Refund Object (Vendor Output)

CreditCard - Refund (CyberSource Output)

Response Message:1

Transaction was successful.

Response Message:2

Transaction was not successful. Please call your credit card company or try another credit card.

Response Message:3

Transaction was declined. Please select another credit card.

Response Message:4

There is a problem with this credit card. Please select another credit card.

Response Message:5

Your credit card has expired. Please select another card.

Response Message:6

Please check the credit card details or select another card.

Response Message:7

Your credit card is invalid. Please check the card details or select another credit card.

Response Message:8

Transaction declined by the bank. Please select another credit card.

Response Message:9

Your credit card number does not match the card type. Please check the card details or select another credit card.

Response Message:10

The billing address you entered does not match the billing address of your credit card. Please check the card details or select another card.

This response is given when CyberSource returns DAVSNO. For more information, see Address Verification with Cyber Source.

Response Message:11

Please check to make sure you have entered complete credit card information.

Response Message:12

There is not enough available credit on this card. Please select another credit card.

Response Message:13

There was an error in processing. Please check the credit card information and try again or select another credit card.

Response Message:14

This type of credit card is not accepted. Please select another card.

Response Message:15

There is no corresponding, unused authorization record. Please authorize for this amount prior to settling.

Response Message:16

A credit or refund is only allowed when there is a corresponding settlement transaction referenced.

Response Message:17

Transaction has been settled, so it cannot be voided.

Response Message:18

You are not authorized to perform this transaction type.

Response Message:19

Error happened in adapter business service. Please contact your application administrator.

Response Message:20

Error occurred in CyberSource. Please contact your application administrator.

Response Message:21

The connection to CyberSource has timed out. Please try the operation later.

The complete response messages, and not the codes, are shown in the Siebel eSalesapplication.

For more information on modifying business service user properties, see Using Siebel Tools.