1. Business Process Framework: Workflow Guide
  2. Monitoring Level and Compatibility with the 7.0 Workflow Process

Monitoring Level and Compatibility with the 7.0 Workflow Process

Siebel CRM sets monitoring levels for a 7.0 Workflow Process according to the following value of the persistence frequency:

  • NONE. Siebel CRM sets the monitoring level to NONE.

  • ON_PAUSE or EVERY_STEP. Siebel CRM turns persistence on and sets the monitoring level according to the following value of the persistence level:

  • ALL_STEPS. Siebel CRM sets the monitoring level to PROGRESS.

  • CURRENT_STATE. Siebel CRM sets the monitoring level to STATUS.

Beginning with the Siebel CRM 8.1 release, persistence and monitoring are separate features that serve different purposes. Persistence affects quality of service and is controlled during development. Monitoring is an administrative tool and is controlled during deployment. Monitoring typically does not affect the functionality of a Workflow Process.