Monitoring Levels for Tracing and the Event Log
You can use tracing levels to troubleshoot a Workflow Process. Setting a trace level over the default level affects performance. It is recommended that you reset the trace level back to the default value after you finish troubleshooting.
The following table describes the Events that are monitored for tracing and logging purposes. The corresponding trace Level for each event is also specified.
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On the Workflow Process Manager component for asynchronous Workflow Processes.
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On the Application Object Manager (for example, Call Center) for synchronous Workflow Processes.
| Event | Level | Description |
|---|---|---|
Workflow Definition Loading (DfnLoad) |
3 |
Traces object definitions for Workflow Processes and Workflow Process steps that Siebel CRM loads into memory. |
Workflow Engine Invoked (EngInv) |
4 |
Traces methods that Siebel CRM calls and arguments that it passes to the Workflow Engine. |
Workflow Process Execution (PrcExec) |
4 |
Traces work that Siebel CRM does to create and complete Workflow Process instances. Traces one of the following process properties: Get or Set. |
Workflow Step Execution (StpExec) |
4 |
Traces work that Siebel CRM does to create and complete Workflow Process steps, evaluate decision conditions, call a business service, and insert or update a business component. |
Workflow Performance (WfPerf) |
4 |
Measures overall runtime for a Workflow Process. |
Workflow Performance (WfPerf) |
5 |
Measures runtime of the Workflow Process and of individual Workflow Process steps. |
Workflow Recovery (WfRecv) |
3 |
Traces recovery status and progress for a Workflow Process instance. Applicable only to the Workflow Recovery Manager server component. |
Workflow Recovery (WfRecv) |
4 |
Traces recovery details for a Workflow Process instance. Applicable only to the Workflow Recovery Manager server component. |