Setting the Monitoring Level Parameter

The following procedure describes how to set the monitoring level parameter for a Workflow Process.

When Siebel CRM creates a Workflow Process instance, it reads the monitoring level from the Workflow Process. This level remains constant throughout the lifetime of the instance unless Siebel CRM pauses it. If Siebel CRM pauses an instance, then it rereads the monitoring level from the Workflow Process when it resumes the instance.

To set the monitoring level parameter

  1. In the Siebel client, navigate to the Administration - Business Process screen, then the Workflow Monitoring Configuration view.

  2. In the Monitoring Configuration list, query the Name field for the Workflow Process that you want.

  3. Set the required value in the Monitoring Level field.

    A monitoring level of 0 (None) indicates that monitoring is turned off for the Workflow Process. A monitoring level of 1, 2, 3, or 4 indicates that monitoring is turned on for the Workflow Process.

    The following table describes the different Monitoring Levels you can set and the frequency with which a Workflow Process instance, a Workflow Process step instance, and the Workflow Process properties are recorded..

    Monitoring Level Record Process Instance Record Step Instances Record Process Properties

    0 None

    No

    None

    None

    1 Status

    Yes

    None

    None

    2 Progress

    Yes

    All Steps

    None

    3 Detail

    Yes

    All Steps

    All Steps

    4 Debug

    Yes

    All Steps

    All Steps