1. Business Process Framework: Workflow Guide
  2. Using Workflow Action Agent for Batch Policies

Using Workflow Action Agent for Batch Policies

You can run Workflow Action Agent separately with batch policies. Workflow Action Agent does not typically improve how Siebel CRM runs a batch policy, but if the action persists for a long time or is intensive, then the Workflow Action Agent might improve this processing.

To use Workflow Action Agent for batch policies

  1. Start Workflow Monitor Agent with the following parameters:

    • Group Name

    • Processes the batch policies is TRUE

    • Use Action Agent is TRUE

  2. Start Workflow Action Agent with the Group Name parameter.

    The Workflow Monitor Agent continues processing and enters the qualified rows in the S_ESCL_ACTN_REQ table. The Workflow Action Agent runs actions for rows in the S_ESCL_ACTN_REQ table, and then deletes rows from the S_ESCL_ACTN_REQ table. For more information, see Tables That Workflow Monitor Agent Uses.