1. Life Sciences Guide
  2. Create a Product Issue from a Service Request Workflow

Create a Product Issue from a Service Request Workflow

This workflow (LS Medical Create PI from SR) is initiated from the Create Product Issue button on the Service Requests screen.

The workflow appears in the following figure.

LS Medical Create PI from SR Workflow: This image is described in the surrounding text.

Workflow Description

This workflow performs the following actions:

  1. Checks if a product issue has already been created from this service request. If it has, the workflow ends. (Only one product issue can be created from a service request using the Create Product Issue button.)

  2. Creates a new product issue.

  3. Copies data from the service request to the product issue.

  4. Goes to the Product Issue screen, then the More Info view.

You can modify workflows to suit your own business model using Siebel Business Process Designer. For more information, see Siebel Business Process Framework: Workflow Guide.