Loading Content for Personalized Content Delivery Usage

You must create content before you can load it in your Siebel database. You can create the content using a content creation tool. After you have created a content file, create a literature record in the Siebel database to make the file available to users of Siebel Business Applications. In the Literature record, set the Literature Type field to Message to differentiate the content available to users in Personalized Content Delivery from other document files loaded and managed in the Literature view.