Associating the Auto Search Setting to a Catalog
Use the following procedure to associate the auto search setting to a catalog.
To associate the auto search setting to a catalog
Navigate to the Administration - Smart Answer screen, then the Smart Answer Profiles view.
Select the profile for which you want to associate auto search settings with a catalog, and then the Settings view tab.
Select New. The Add Settings dialog box appears.
Enter the search profile settings.
The following table lists the Search Profile Setting fields.
Name Knowledge Base Name RME Content Type
Deprecated parameter, set to Other
RME Data Type
Defined by the Siebel Smart Answer Administration Tool for natural language processing. Only one data type is supported: Text
Select a setting type, and then OK.
All fields of the Settings record are automatically populated.
Note: You can configure any applet of class CSSSWEFrame or CSSSWEFrameBase with a Siebel Smart Answer button. When you change the applet class, the CSSSWEFrameServiceRequest functionality is enabled, but does it not affect the base functionality.