Configuring Manual Search Settings

Use the following procedure to configure manual search settings.

To configure manual search settings

  1. Navigate to the Administration - Smart Answer screen, choose Smart Answer Profiles view.

  2. Select the profile whose manual search characteristics you want to configure, and then the Settings view tab.

  3. Select New to create a new setting. Complete the profiles settings as described in the following table.

    The following table lists the required fields you must complete.

    Catalog Name Knowledge Base Name

    Business Component

    Not applicable for manual search

    Business Object

    Not applicable for manual search

  4. Complete Step 3 for each new setting that you create.