Creating a Manual Search Profile
Use the following procedure to create a manual search profile.
To create a manual search profile
Create a new profile.
Configure search settings.
Create a new content type in Siebel Tools.
Associate a content type with a catalog.
Navigate to the Administration - Smart Answer screen, choose Smart Answer Profiles view.
Select New, and then complete the Siebel Smart Answer Profile Settings.
The following table lists the required fields you must complete.
Catalog Name Knowledge Base Name Business Component
Not applicable for manual search
Business Object
Not applicable for manual search