Configuring Primary and Alternate Siebel Smart Answer Servers

Each Siebel Smart Answer Server is capable of running with two servers. The Primary server is the active server which is responsible for the run time operations of the Siebel Smart Answer system. The Alternate server is the backup server which does no run-time processing, but collects data from the Primary to ensure all of the data is synchronized between the servers in case failover is required. There are two programs for starting servers in the smart_answer_server directory, which were installed as services during installation.