Siebel Smart Answer Error Codes

The following are the error codes and their meaning. The errors and any relevant details can be found in [siebelserverinstallationroot]\log\smartanswer_XXX.log:

  • NoDefaultModel. There is no model present for the selected catalog. To fix this error, the user must retrain the model using the Smart Answer Administration Tool.

  • NoSuchCatalog. The catalog specified in the request does not exist on this Smart Answer instance.

  • RequestParseError. The request was ill-formed in some way. Details may be found in the Smart Answer log.

  • NoEndpointFound. No endpoint corresponding to the specified Catalog could be found in the connector's configuration file. A connection to the endpoint for the specified catalog could not be established.

  • UnknownError. An error other than one of the previously described errors occurred. The server administrator must consult the Smart Answer log for more details.