Configure Business Component User Properties for Sentiment Analysis

The above configurations for RunTime Event, BC User properties, Applet/View/Screen/Link/BO configurations are given for the OOTB use case. Please configure the same accordingly for your use cases.

Business Component User Properties for Sentiment Analysis at Activities level leveraging COHERE command-r LLM is shown here:

BC User Property Name BC User Property Value
GenerateChatText_Param_1

compartmentId: <CHANGE_ME>

[Pick the value from OCI tenancy or OCI configuration file]

GenerateChatText_Param_2 servingMode:ON_DEMAND

[Possible values are ON_DEMAND or DEDICATED]

GenerateChatText_Param_3 input:FIELD=Description

[This is the BC field whose input value will be send to the LLM]

GenerateChatText_Param_4 prompt:SentimentPrompt

[This is the input prompt to the LLM which is/are defined in the Administration - Generative AI screen]

GenerateChatText_Param_5 output:FIELD=Sentiment

[This is the BC field to which the LLM response will be populated.]

GenerateChatText_Param_6 lovInfo:LOV_TYPE=GENAI_SENTIMENT;LOV_LIC=POSITIVE,NEGATIVE,NEUTRAL

[This parameter is used to pick the appropriate Localization value]

GenerateChatText_Param_7 outputToOtherBC:BUSCOMP=Service Request,FIELD=Sentiment

[This is the list of other BC fields whose input values will be send to the LLM along with that of the primary BC. Please note that all the other BC's should be part of the same BO ]

PrivateFields

Modified Value: Service Address Name, Repeating Type LIC, SentimentValue

Business Component User Properties for Sentiment Analysis at Activities level leveraging other Large Language Models (LLM) is shown here:

BC User Property Name BC User Property Value
GenerateText_Param_1

compartmentId: <CHANGE_ME>

[Pick the value from OCI tenancy or OCI configuration file]

GenerateText_Param_2 servingMode:ON_DEMAND

[Possible values are ON_DEMAND or DEDICATED]

GenerateText_Param_3 input:FIELD=Description

[This is the BC field whose input value will be send to the LLM]

GenerateText_Param_4 prompt:SentimentPrompt

[This is the input prompt to the LLM which is/are defined in the Administration - Generative AI screen]

GenerateText_Param_5 output:FIELD=Sentiment

[This is the BC field to which the LLM response will be populated.]

GenerateText_Param_6 lovInfo:LOV_TYPE=GENAI_SENTIMENT;LOV_LIC=POSITIVE,NEGATIVE,NEUTRAL

[This parameter is used to pick the appropriate Localization value]

GenerateText_Param_7 outputToOtherBC:BUSCOMP=Service Request,FIELD=Sentiment

[This is the list of other BC fields whose input values will be send to the LLM along with that of the primary BC. Please note that all the other BC's should be part of the same BO ]

PrivateFields

Existing Value: Service Address Name,Repeating Type LIC

Modified Value: Service Address Name,Repeating Type LIC,SentimentValue

Business Component User Properties for Sentiment Analysis at Service Request level leveraging COHERE command-r and other Large Language Models (LLM) is shown here:

BC User Property Name while using the COHERE command-r (cohere.command-r-XXXX) LLM

BC User Property Value

GenerateChatText_Param_1

compartmentId: <CHANGE_ME>

[Pick the value from OCI tenancy or OCI configuration file]

GenerateChatText_Param_2 servingMode:ON_DEMAND

[Possible values are ON_DEMAND or DEDICATED]

GenerateChatText_Param_3 input:FIELD=Description

[This is the BC field whose input value will be send to the LLM]

GenerateChatText_Param_4 prompt:SentimentPrompt

[This is the input prompt to the LLM which is/are defined in the Administration - Generative AI screen]

GenerateChatText_Param_5 output:FIELD=Sentiment

[This is the BC field to which the LLM response will be populated.]

GenerateChatText_Param_6 lovInfo:LOV_TYPE=GENAI_SENTIMENT;LOV_LIC=POSITIVE,NEGATIVE,NEUTRAL

[This parameter is used to pick the appropriate Localization value]

PrivateFields SentimentValue

BC User Property Name while using the COHERE command (cohere.command-r-XXXX) OR LLAMA 70b (meta.llama-XXXX) LLM

BC User Property Value

GenerateText_Param_1

compartmentId: <CHANGE_ME>

[Pick the value from OCI tenancy or OCI configuration file]

GenerateText_Param_2 servingMode:ON_DEMAND

[Possible values are ON_DEMAND or DEDICATED]

GenerateText_Param_3 input:FIELD=Description

[This is the BC field whose input value will be send to the LLM]

GenerateText_Param_4 prompt:SentimentPrompt

[This is the input prompt to the LLM which is/are defined in the Administration - Generative AI screen]

GenerateText_Param_5 output:FIELD=Sentiment

[This is the BC field to which the LLM response will be populated.]

GenerateText_Param_6 lovInfo:LOV_TYPE=GENAI_SENTIMENT;LOV_LIC=POSITIVE,NEGATIVE,NEUTRAL

[This parameter is used to pick the appropriate Localization value]

PrivateFields SentimentValue