Configure Business Component User Properties for Summarization

The below configurations for RunTime Event, BC User properties, Applet/View/Screen/Link/BO configurations are given for the OOTB use case. Please configure the same accordingly for your use cases.

Business Component User Properties for Closing and Transfer Summary leveraging COHERE command-r LLM is shown here:

BC User Property Name	BC User Property Value
SummarizeChatText_Param_1	compartmentId: <CHANGE_ME> [Pick the value from OCI tenancy or OCI configuration file]
SummarizeChatText_Param_2	servingMode:ON_DEMAND [Possible values are ON_DEMAND or DEDICATED]
SummarizeChatText_Param_3	lovInfo:BC_FIELD=Type;LOV_TYPE=TODO_TYPE;LOV_LIC=CLOSING SUMMARY,TRANSFER SUMMARY [This parameter is used to pick the appropriate Localization value]
SummarizeChatText_Param_4	input:FIELD=Description [This is the BC field whose input value will be send to the LLM]
SummarizeChatText_Param_5	inputFromOtherBC:BUSCOMP=Service Request,FIELD=Abstract;BUSCOMP=Order Entry - Orders,FIELD=Order Priority,Account [This is the list of other BC fields whose input values will be send to the LLM along with that of the primary BC. Please note that all the other BC's should be part of the same BO ]
SummarizeChatText_Param_6	output:FIELD=Description;MAX_FIELD_LENGTH=250 [This is the BC field to which the LLM response will be populated. Please modify the MAX_FIELD_LENGTH based on the respective BC Field length]
SummarizeChatText_Param_7	prompt:CLOSING SUMMARY=ClosingSummaryPrompt;TRANSFER SUMMARY=TransferSummaryPrompt [This is the input prompt to the LLM which is/are defined in the Administration - Generative AI screen]
SummarizeChatText_Param_8	minimumInputCharLength:250 [This is the minimum input length to the LLM]

Business Component User Properties for Closing and Transfer Summary leveraging other Large Language Models (LLM) is shown here:

BC User Property Name	BC User Property Value
SummarizeText_Param_1	compartmentId: <CHANGE_ME> [Pick the value from OCI tenancy or OCI configuration file]
SummarizeText_Param_2	servingMode:ON_DEMAND [Possible values are ON_DEMAND or DEDICATED]
SummarizeText_Param_3	lovInfo:BC_FIELD=Type;LOV_TYPE=TODO_TYPE;LOV_LIC=CLOSING SUMMARY,TRANSFER SUMMARY [This parameter is used to pick the appropriate Localization value]
SummarizeText_Param_4	input:FIELD=Description [This is the BC field whose input value will be send to the LLM]
SummarizeText_Param_5	inputFromOtherBC:BUSCOMP=Service Request,FIELD=Abstract;BUSCOMP=Order Entry - Orders,FIELD=Order Priority,Account [This is the list of other BC fields whose input values will be send to the LLM along with that of the primary BC. Please note that all the other BC's should be part of the same BO ]
SummarizeText_Param_6	output:FIELD=Description;MAX_FIELD_LENGTH=250 [This is the BC field to which the LLM response will be populated. Please modify the MAX_FIELD_LENGTH based on the respective BC Field length]
SummarizeText_Param_7	additionalCommand:CLOSING SUMMARY=ClosingSummaryPrompt;TRANSFER SUMMARY=TransferSummaryPrompt [This is the input prompt to the LLM which is/are defined in the Administration - Generative AI screen]
SummarizeText_Param_8	minimumInputCharLength:250 [This is the minimum input length to the LLM]
SummarizeText_Param_9	extractiveness:CLOSING SUMMARY=ClosingSummaryExtractiveness;TRANSFER SUMMARY=TransferSummaryExtractiveness
SummarizeText_Param_10	format:CLOSING SUMMARY=ClosingSummaryFormat;TRANSFER SUMMARY=TransferSummaryFormat
SummarizeText_Param_11	length:CLOSING SUMMARY=ClosingSummaryLength;TRANSFER SUMMARY=TransferSummaryLength