Integration Architecture and Configuration Flow

Siebel Intelligent Search leverages integration between Siebel Search Adapter Framework and OpenSearch search engine to deliver advanced search capabilities. The integration consists of two processes:

1. Indexing Process: Collecting, processing, and storing data into OpenSearch so that it can be searched efficiently. Key functionalities:
   • Data Collection – Fetching data from various sources like databases, files.
   • Processing & Transformation – Cleaning, parsing, and enriching the data.
   • Indexing – Storing structured data in an OpenSearch index for fast retrieval.
   
2. Search Process: Retrieving relevant data from OpenSearch based on search requests. Key functionalities:
   • Query Parsing – Interpreting the search request.
   • Searching & Matching – Finding data that match the query terms.
   • Ranking & Filtering – Ranking by relevance and filtering based on search categories.
   • Response – Returning the most relevant results to users.