Siebel Open Integration

This chapter provides an overview of how Siebel CRM enables external access to business processes through OpenIntegration. It explains how both standard and customized Siebel components can be exposed as REST APIs for integration with on-premises or cloud applications. The chapter covers the following topics:

• Installing and Deploying Siebel Open Integration

• Configuring Siebel Open Integration

• Design Time Flow and Description of Artefacts

• Security and Authentication Flows

• SMC Advanced Cache Configuration for On Premise Open Integration