Component Parameters and Data Flow

The Siebel Intelligent Data Archival is a modular, microservices-driven framework that integrates seamlessly with the Siebel CRM application to perform secure, rule-based archival of data and attachments. The architecture leverages the Siebel REST infrastructure and Helidon microservices for archival, summarization, and retrieval. Optional OCI AI/GenAI capabilities are also used to get the Intelligent Data Summary.

This diagram shows the high-level solution overview:

Summary of the End-to-End Flow

1. Rule Definition: The Business Administrator defines archival rules in Siebel.
2. Archival Trigger: Activating rules stores and schedules the rules from Helidon microservices.
3. Microservice Invocation: Helidon Microservices perform Siebel REST API calls.
4. Data Movement: The REST response is read by Helidon, which contains details of data/attachments from the Siebel database and file system.
5. Archival Storage: Data is written back to the configured archival destination.
6. AI Summarization (optional): The OCI AI Summarization feature is used to get data summaries.
7. Audit Logging: Archival activity is logged back in Siebel.
8. Retrieval: End users retrieve summaries or complete records, as needed.