Overview of Siebel Intelligent Data Archival

The Siebel Intelligent Data Archival provides an automated, configurable, and secure approach to offload infrequently accessed data from the primary Siebel database.

This solution helps optimize system performance by offloading rarely accessed data (typically 80–90 percent of historical records) while ensuring compliance with data retention policies. With configurable archival rules and secure access to archived data, organizations can:

  • Reduce active database size, improving Siebel performance and responsiveness.
  • Minimize upgrade downtime, as smaller databases lead to faster schema and data migrations.
  • Lower total cost of ownership (TCO) by reducing storage, backup, and maintenance requirements.
  • Ensure compliance and audit-readiness by retaining historical data in a structured, retrievable format.

Key Functionalities

The Siebel Intelligent Data Archival in Siebel CRM 25.12 emcompasses:

Functionalities Description
Comprehensive Archival Framework End-to-end solution to archive Siebel data from Production Database based on customizable organizational rules.
Supports On-Premises and Cloud Deployments Works seamlessly across both on-premises and cloud environments.
Supported DB and OS
  • Supported DB/s in current Release : Oracle
  • Supported OS/s in current Release : Windows, Linux
Parent-Child Archival Capability Option to archive related child entities, along with the parent entity, for maintaining referential consistency.
Attachment Archival Support Ability to archive file system attachments associated with Siebel records.
Field-based Summary Retrieval Ability to define certain fields that contain the data summary. Helps in quickly understanding the archived data.
AI-based Summary Retrieval Enables retrieval of summarized insights from archived data instead of full datasets using OCI AI integration.
Full Data Retrieval on Demand Provides the flexibility to retrieve the archived data in real time and view them in Siebel Applications.
Configurable Archival Destinations Supports multiple destinations – database and file system – for archival storage.