3.19.199 70446 - VstpServiceStackEventQueueUtil

Alarm Group
vSTP
Description

Raised when a vSTP MP Service Stack Event Queue approaches maximum utilization.

Severity
Major
Instance
None
HA Score
Normal
OID

Recovery

  1. Identify the affected MP and queue utilization level. Correlate the timestamp with SMSProxy/service-MP availability (70451), service traffic, CPU utilization, and related application alarms.
  2. Restore the underlying service-MP or application condition first when 70451 is present; queued service work cannot drain while the target service is unavailable.
  3. Investigate abnormal service traffic or message-processing failures through approved operational procedures. Do not restart or disable the service solely to clear the queue alarm unless an approved recovery procedure directs it.
  4. Verify that queue utilization returns below the clear threshold and that 70446 clears. Contact support team with queue, service-status, and traffic evidence if the condition persists or recurs.
  5. It is recommended to contact My Oracle Support for assistance, if needed.